I had to cancel my Monday appointment and I had lost track of time so I had to leave a voice mail on the general voice mail box the Friday evening before. Approximately an hour before my scheduled Monday appointment I get a phone call to confirm the cancellation and the opportunity to reschedule. I wasn't ready to schedule, but I promised the office I would call by end of day if not next day. The next day I called and thought it would be difficult to schedule two same-day appointments for the hygienist my partner and I see regularly. I got in that afternoon! The staff took both of us back at the same time. One of us was seen by the hygienist while the other took x-rays and met with the doctor. It's multitasking and great service that I truly appreciate when it comes to a dentist office when dealing with somewhat high maintenance clients like ourselves. Desert Dentistry's staff really shines and provides exceptional service - I am looking forward to my next visit 6 months from now.