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| - I've been going here since it opened. I'll occasionally dine in but as a lover of NYC style pizza and living about a mile away I often carry out. Over the past 9 months the quality of their pizzas has deteriorated, uneven cooking, saggy crust, burnt. Last night may have been the final straw. I went in to pick up my pie and was the only one at the counter so I started to say "pickup for..." No eye contact from the woman behind the counter who was doing something else, maybe a check. I'm waiting while a couple other workers are standing around. Finally she hands me someone else's credit card to which I replied " that's not my card, I haven't even paid for my pizza yet. I've been worried. "The woman then says "wait a bit it" and then goes off with a bill and apparently the credit card. I was still the other person at the counter and editing. Meanwhile another worker hands me a bag and says "here's your Caesar Salad." I told him no that's not playing I'm here to pick up my pizza. Do they give me my pizza? No, I'm still waiting as the only person at the counter. Finally after waiting for a while the woman comes back, gets my pizza, prepared and runs the bill. Almost 10 minutes and I was the only one at the counter. I get home, open the box to find a burnt crust, hard and crunchy. Lousy, apathetic service and unorganized. Never used to be like this. Has there been a change in ownership? Change in management? Anyway time to look for another carry out pizza place in the Heights.
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