I had to switch ob's after my insurance dropped my much beloved doctor, who had delivered both of my babies. I was so worried about going to a new ob after twelve years with my old doctor. The office staff is so pleasant and helpful. I've never had trouble booking appointments or being seen, and I've never waited more than 20 minutes in the waiting room (which is a miracle for an ob/gyn....I remember sitting for h-o-u-r-s with my old doctor). Overall, as pleasant of an experience as a trip to the ob/gyn can be :)