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  • The dreaded grinding brakes. Yes, I waited too long, far past the warning bells and whistles my car was telling me. I knew a visit to my trusted Brake Masters at Scottsdale and Shea meant rotors and all. There was no avoiding that. However, what I didn't expect was not only quality workmanship, but fantastic service and not a bad wait time for both rear and front brake service (under 2 hours). Had time to go on the front brakes, but decided I'm here, so get it done. Pricing was far below anything I expected, and they honored their discounts without my even having to pull out and mention the specials coupon I had in my pocket. Who does that? These guys do. That is why I trust them with my import car. I asked some other non brake related questions, and we found a few items that need attending to. And price quote for those items, again far below expectation. Without question, these guys can do it all, and I'm headed back next week for those repairs. Felt like family, and everyone in the waiting area had been customers for years. I know why. Without further qualification, I recommend this location 100%. And if you are taking your car to a dealership for your repairs, I can only ask why? Thank you for an exceptional and comfortable experience. A customer for life.
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