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  • Worst shopping experience EVER! I went in to get a new harness for my dog. Not knowing what size he needed, we sit on the floor to try a couple on. Employees taking inventory literally trampled us. No pause for me to move, no excuse me, I had to make sure I wasn't wearing my invisibly cloak again. When I said something to them, they did not even acknowledge me. Once I found the right harness and found some other things I needed, I went to the checkout where things got worse. The clerk was surly at best, impossibly rude even. I walked out of there feeling terrible, and my dog, who loves to go shopping when he's allowed, was so depressed that not one staff member even acknowledged his presence. Have you ever had to deal with a depressed dog with self esteem issues? It took several cookies and 3 rides in the car to make him feel better! While I still think Petco over all has decent selection and prices, the people at this store are what got them a single star. I will probably end up giving them a second chance in the future, and hopefully the experience will be different.
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