I know it's a restaurant targeted at large parties, so I'd imagine they'd hire waitstaff that know how to handle larger parties (or at least train 'em to).
Our waitress consistently forgot about portions of our order, like a water for one of our 8 people (though everyone else had a water at that point). The kitchen staff actually brought the limes she requested out before the water arrived, probably 10 minutes after our drink order. The second pitcher of beer we ordered after appetizers didn't arrive until after we were finished with the dinner portion. I could go on, but you get the point.
Service was really slow, and it was hot and musty in our section. For a party of 8, 2 hours on a Sunday evening is pretty rough. The kitchen wasn't behind, we just sat with empty plates for a good 30-45 minutes after our meal.
Good food ruined by the lack of service. Too bad.