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Attributes	Values
type	rev:Review
dateCreated	2016-12-04 00:00:00 (xsd:dateTime)
itemReviewed	AVR Las Vegas
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	12 (xsd:int)
rev:text	DO NOT RENT FROM AVR 7040 Gilespie St Las Vegas, NV 89119 WORST CUSTOMER SERVICE Expect a runaround and BS!!! A one star only for the sake of the review otherwise it will be negative stars. AVR /they don't have NO sense of customer service and they will rip you off big time! (You gotta be outspoken female otherwise your done, they take advantage of the guys because they won't allow them to be upset or outspoken otherwise they'll be told that they won't rent a car to them) REALLY?! I made a reservation online and it said it was clearly unlimited miles for the 2 day rental so they advised my guy friends at AVR location on 7040 Gilespie St Las Vegas, NV 89119 that in order to have unlimited miles I would have to rent the car for three days, and that they needed to add the passenger as a 2nd driver?! (he doesn't even have a Driver License!) MORE MONEY FOR AVR! AVR didn't even have the car I requested plus they made them wait almost 1 hour to get out of there (shaking my head). I've never had an issue elsewhere renting and this is the first time I've heard this.....so my guy friends that are only helping me and doing me a favor went ahead and agreed to do the three days to be able to have the unlimited miles. The next day.....We decided to do an early drop off, and guess what? They want to charge us for that too!! According to my friends they were being very unprofessional and trying so hard to rip them off when they were there. I had no choice but to drive out there myself to take care of it ASAP after they gave my guy friends the worst customer service. I was beyond upset and embarrassed over this whole situation! I asked for corporate phone # and for all the names of the employees helping us....and I was quickly helped by the rental agent (careless Philippine lady trying to talk to us in Spanish WE ARE NOT HISPANIC LADY!! Lol) and the manager Maria. They figured everything out soon and NO I didn't let them over charge me or take advantage of us!!! Manager offered a 10% discount for my next visit BUT GUESS WHAT??? NEVER AGAIN WILL I OR ANYONE I KNOW BE BACK HERE!! BUNCH OF CROOKS !!!! THANK YOU BUT NO THANK YOU!!!! WHY MAKE ME GET TO THIS POINT?!! WHY?!! TOTAL BULLIES!!! Also do not book with carrentals.com they gave me AVR to work with and you think you're getting a deal but you're really not. I'm booking from now on with Hotwire.com they work with professional companies and they have never given me the runaround. Overall the worst experience I have ever encounter with these people. I mean I don't know what I was thinking trying these guys out, totally regret it 100% . I thought I will be saving couple dollars but it's not worth every penny because I end up paying way more than I have ever paid for a rental car. Save your yourself some time, headache and money by not renting from this place period! BEST OF LUCK!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lily

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