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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Have taken my dog here for doggy daycare and he always comes home tired and exhausted, which is the goal. We also just did our first round of boarding and with the deals like first day free of daycare or first boarding experience 50% off a night it's super helpful. They keep you updated with daily report cards (some are more informative than others) and pictures on Facebook, which I love. The long hours are incredibly convenient and was what drove the choice to check it out. I've had nothing but awesome customer service. Reservations and the front desk staff have been amazing and answered all my questions and concerns before we left him there for a week. Appreciated that a lot. They are responsive by Facebook and Email, hard to get ahold of by phone but they do call you back which is appreciated. I think my only three comments would be: -Expensive. Compared to other boarding facilities, it's a little out of our reach without discounts. (Doggy daycare seems to be comparable to other places) -Have heard they sometimes don't check for vaccines. They did for my guy, which made me happy but there's been some rumors. -Billing for the boarding - I would like to see a formal quote before boarding. It took me a long time to get it out of them.. I had it calculated out and it came to what I expected after everything but a piece of paper or email when you book would be awesome that lists packages, discounts, and then an estimated total without any changes (IE: I understand that it can change if you were late or etc.) but it would be nice to have prior to the boarding experience. It seemed odd to me that they didn't do it formally just sort of a I think it will be this" conversation but there was nothing with a total or official quote. It's a minor comment but would make it easier for me to anticipate costs without recalculating 3 times.
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