Actually I would have for sure used your services had you not wanted to charge me over $500.00 for maybe 1.0 hour of labor. No I did not use you to diagnose a problem, I was hoping it was a loose wire. A three is still average and if your labor rates matched the job to be preformed , I would have given your business and a 5 star rating. I changed these things myself myself after watching how to do it on you tube and did it a little over 1 hour, so I know this would have been a very easy job for you. Had you quoted me $500.00 for both jobs I would have said yes in a heartbeat.