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  • I hope I can leave ZERO stars for this Steak N Shake! The absolute WORST drive through experience that I have ever had! The person working was clearly upset that we were not as quick with our order as she would liked. She asked us three times if that "was all for you today". Mind you it was between every meal that we were ordering. And apparently it is not in their training to use common manners like please and thank you! We waited an extended amount of time in the drive through waiting to get to the window. Then when we got to the window the girl working stuck her hand out and stated "18.11"...not a hello or hi or even a smile!!! Just a hand out. She was clearly irritated to be at work, and she was very rude! She got our order wrong (SHOCKER!!!) and we had to ask for three different things that we had ordered. It was ridiculous!!! I will actually be writing Corporate on this one!
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