Rental process confusingly easy. Say what you want online, someone emails you back later and says OK. Shouldn't there be more? At the time of pickup no long forms, checklists, or anything like that. Again shouldn't there be more? Just leave a deposit, hop on the clean bike, and ride away. Need a helmet? Sure go grab one. Shop isn't open on Sunday or Monday which is odd for weekend renters, but the manager (I assume) did make special arrangements to meet me at the shop Monday AM to return. Handy location for a taxi to/from the airport. If there were better hours we'd have a 5.