We really loved living here.
The gym and pool area are really amazing. They have yoga classes and a roll up door in front of the treadmills which fills the room with fresh air in the cooler months. I never utilized the theater, does anyone? IDK. The pool area has really nice BBQ area with ceiling fans and TVs. They offer unattached garages for an extra fee and there's also a wine cellar if that's your thing.
The complex is smaller than many which makes it feel even more cozy tucked away against the mountain. I wouldn't advise anyone without a car to move in as the nearest grocery store is quite a trek. Close to PVCC, Costco, QT, Valero, Circle K, The Candy Store (if you're into that or looking for part-time work).
As for the office staff, we've never had an issue. They've always been friendly and helpful. I would return.