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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I have been a member for a year now and have had 5 different stylists. Ashley is by far my favorite one there. She has been my pick ever since she did my first set. Compared to the others, my lashes last the full 2.5 weeks. There are times when I've been able to wait 3 weeks until my next fill. Her technique is superb and my lashes always look flawless. When I want to change to a different style she asks a ton of questions to make sure she knows exactly what I want. I never feel rushed and she takes up the entire appointment time to make sure everything is perfect. She was also the one who recommended me the Lash Coating serum which has helped me extend the duration of the lashes to 3 weeks. Not only is she great at her job but she is also such a sweetheart. Every time I come in she is always smiling and I always enjoy talking to her during my visit. If you want great looking lashes that last a long time she is the person to pick. In regards to the front desk staff I would have to rate them 3 stars. There were many occurrences where they have misread my profile and told me the wrong information. For example one time i was told i had 4 credits on file then the next day i come in and it's actually only 2. I am on the $49 plan before they increased their membership price. This plan allowed you to get a full set if you have two credits available in your account. For two visits I was told I could not do this anymore so I would have to pay the remaining costs. One day the manager was there and told me that this only applied for the new members not the older ones. I was very upset since I paid extra for something that is already expensive. There were also many times when one staff member would tell me one thing about my plan and the other would tell me something different. Not sure if these individuals were new but there is definitely a lack a communication. The managers there are great and there a couple of front desk people that have been very helpful to me ( wish i could remember their names) but so far during my entire time there the front desk staff has been very frustrating.
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