This place was amazing, I definitely recommend it. Recently I had a whim to pierce my cartilage and I went to several shops but there was always something up so I just never got it done. I went in to see if they would pierce it and the staff was extremely nice to me. Sam did an amazing job with the placement and although I was very scared she distracted me long enough to barely feel the pain. She was very nice and professional and so were the other artists who worked at the shop. I didn't have to wait a long time even though I didn't have an appointment and the price was pretty decent and it included the piercing. The place was very very clean and sanitary, everything was spotless: it made you feel at home.