This place is always packed for reason. The minute you walk in you can smell that deliciousness is on hand. I have been there 3 times in my first 2 weeks in Toronto and the bulgogi soup does not disappoint!
The servers all tend to be Korean males, mainly due to the need to carry out the hot rice plates (or so I'd like to believe!) - happened to be low on energy (mobile phone) and they kindly moved us to a table that had an outlet - superb service!