I would give this place one star. I felt very uncomfortable and rushed the entire time. Maybe I am being unfair because I ran out within a few minutes, but I can see why Charlotte has only one nearby mall, they don't know how to do them right.
Valet parking at a mall?
In one small, closing statement "This mall has been around since 1970. My girlfriend and I went in this past weekend. The next day, the roof caved." That was literal. Take it for what you will.