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  • I purchased glasses here almost 11 months ago. I've been able to wear them for less than 6 months. 2 months to get them ordered. Another month and a half to get them adjusted. Another month and a half to get them repaired. (Scratches on the lenses) I was ready to just walk away. They were repairing the scratches under warranty. I would get them back and that would be that.. They did repair the scratches by remaking the lenses, but they made them wrong. Forgetting that I had Transitional lenses. They replaced them without the Transition component or Coatings as were originally ordered and paid for. $700.00 out of pocket after insurance. Is what I paid. I had two pairs made at another company for $150.00 and had them in 8 day's. I had to go to another company as Optical Expressions couldn't get me another pair made as it was Christmas Time and they were Too Busy. The less expensive ones that worked the First Time were not designer. But They Worked The First Time. I will not be doing business with this company again with the exception of having them spend another few months to repair their latest mistake. Over priced, Slow Delivery. Lack of Attention to Detail. I have contacted VSP who recommended them through my insurance company giving them this review as well. I don't trust them either now.
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