They took my order wrong. I had ordered and iced caramel latte, and i got an iced mocha with caramel drizzle... My bfs drink was so jam packed with java chips he could barely drink it. He spent most of his time chewing. And two people got their orders before I had received mine. Lastly the place was a mess! Like disgusting. The counters looked like a dish pit. Water ice and coffee every where. Not to mention workers were also a hot mess. Geez watching them work was like watching a train wreck. No sense of efficiency either.