Right away - I must tell you that we visited on Valentine's Day and that may make a difference to many readers. The place was packed though our table was ready as per our reservation. We were here to celebrate a major milestone birthday and I had requested notice of such. It never happened, even after I reminded the wait staff. We were surrounded by couples celebrating an evening of Love and the music from the bar worked nicely to set the mood. Service was inattentive, and I felt that not being a regular actually hurt our chances of having a decent meal. Our waiter knew just about everyone else around us and extra helpings of bread and the like went out to them. The food was meh. Decent Italian, but I think I could do the same plates justice at home. Again, I realize it was a special night with a special menu, but warmed over pasta just wasn't that special. I've heard good things about Ruffino's over the years but probably won't dare a second visit.