by far this restaurant was the worst experience I have had in a long, long time.
To start there was a long, black hair inside the batter in my fish, which was barely cooked. When i returned the fish to the waitress, showing her the hair, she simply looked at me with a look that said "oh well". The waitress returned to my table with a meager, ingenuine "sorry" and a new piece of fish that was raw inside the batter!! Really?? When my lunch friend called her over to talk about the service we were receiving, the waitress could clearly not be bothered and could be heard walking away from us saying "I wish people would just be more understanding". I had asked should your cooks, especially the one's with long pony tails be wearing hair nets? I didn't even get a response to that - just a scowl. What was most appalling was it turned out this waitress was the OWNER!!!! Wow!! For someone starting a new business this is certainly not the way to start.
My experience in other restaurants is that is a mistake has been made with your order, or God forbid a hair in your food! the server and manager would be most apologetic and genuinely sorry for what happened. This woman didn't even offer a discount off our order which was barely eaten bc it was not cooked and definately not one bit sorry for our experience. Unbelievable!! Safe to say I will not return to that restaurant