Very disappointed with this business. I had my first massage with them in March. Before leaving that day, I went ahead & prepaid for a 2nd massage to take place in April. Unfortunately and without my knowledge, they made an error and recorded the 2nd massage in the wrong month. I was not aware I had the 2nd appt. in March and when I called to cancel the actual appt. because I had to reschedule due to a family emergency and being out of town, I was told at that time that I was a no show for a March appt. and they will not honor a reschedule! They are not willing to admit their responsibility and error. Plus, if they had given a "reminder" phone call (as they did the 1st time) for the supposed appt. in March, I would have clarified the date at that time and their error. But no, they did not call to "remind" me back in March and now I have paid for a massage, I will never receive. I cannot recommend them based on their lack of customer service and responsibility. Just money tossed out the window, or rather, into their pocket. Good for them I guess.?