Last night was my first night venturing to Santisi Bros as a fairly large group of us were getting together since we hadn't seen each other in a while. I always thought how a restaurant handles large groups is what makes or breaks them. I was disappointed in the wait staff. It took about a half hour before we actually went inside and asked for a server. And even then, we only saw her one more time after bringing our food before she vanished for another half hour. We had to find her to close out our tab before we hit the inside for karaoke. A good first impression this does not make.
Now, I don't want to make this a wholly negative review. The food was outstanding. I didn't hear a single person have a problem with their food. I had the Chicken Parmesan sub with onion rings. I was thoroughly impressed with the onion rings as the batter appeared to have been done by hand. Very VERY tasty.
Once we ventured inside, it was a very different story. The wait staff was much friendlier and far more visible around our table, catching drink orders and in one case, belting out an awesome karaoke track that I, unfortunately, forget the title. The beer was ice cold and seemed to stay that way the entire time it was in my mug.
The rest of the night was very fun and enjoyable. I look forward to going back again soon.