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  • Stopped by and asked if they could replace the housing on my phone - they told me they'd let me know - left my number - they spoke to the owner - owner agreed for $70 labor. . Ordered my custom housing - took it to them around 1:30 PM - never got a call or anything - called them around 5:30 PM and asked if I can pick it up before close or would be I phone less for a day - they said "Sir, we were just going to call you - unfortunately your phone housing is for a demo phone and not a real phone- it is fake - you will need to come pick it up or I can drive WAYYYYYY across town to pick it up myself" - wondered.... wtf? I dropped it off at blue diamond I pick it up at blue diamond - pretty straight forward - then I called again and was on hold for 15 minutes - gentleman came back and said my phone would be 'back' at that store and it was the housing for the wrong phone - showed up to the store was presented by the owner himself - immediately he says 'this housing is for a iPhone 6 - not an iPhone 7 - chinese are selling conversion kits right now this won't work' -- IT WOULDVE BEEN EASIER AND LESS TIME IF YOU SAID YOU COULDNT DO IT. THE A NUMBER ON THE CASE IS FOR AN iPHONE7 and THE WHOLES ARE FOR AN IPHONE 7 -- Took it somewhere else, they were able to complete it within ~1 hour and charged me $50 Never ever ever suggesting this place to anyone now am I ever gonna even think about this 'Dr' visit. Secondly - The lady at the register couldn't count - didn't even know what kind of phone I had - iPhone 7 Plus - and just overall horrible experience.. sad how people can run businesses and employ people who don't know ANYTHING relating to the business.
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