About: http://data.yelp.com/Review/id/cac-zYTzhkqX8utFwDFakg

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About: http://data.yelp.com/Review/id/cac-zYTzhkqX8utFwDFakg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-07-08 00:00:00 (xsd:dateTime)
itemReviewed	Phoenix Marriott Resort Tempe at The Buttes
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Very nice hotel the staff was very friendly when we arrived, the lady at the desk was helpful, the pool was nice and had an excellent view, had dinner on the patio it was great! Then next day after checking out we thought we would try breakfast, sat down after about 5 minutes we were greeted the server brought our drinks and we ordered. Food came out presentation looked great! Looked down to find a hair in my food, Gross, yep this happens that wasn't really a big issue, i'm n the same business i understand it happens. Sent the food back, server comes back insinuates that i made up there was a hair in my food? WTF really great customer service you really think i'm gonna spend my birthday weekend at some hotel and then "say there is a hair in my food and make it up"? Very Very Very poor customer service not the way to handle the situation, asks me what color it was, REALLY YOUR AN IDIOT you never ask a guest a stupid question like that to try to argue about something with a guest? Then the server comes back to tell us that breakfast actually closed at 11 and he couldnt get hash browns so he was going to give me something else. Really? Breakfast closes at 12 called the front desk, so thanks for the horrible service, the hair in my food, arguing with me about the hair, and then lieing about the time breakfast closed at and giving me a different side without even asking. You definitely did not deserve the tip you got I should have complained to a manager. No manager came out to assure the next plate was OK or to apologize, one meal was comped i was completely dissatisfied with the experience of the server, must have been brand new, also his beard looked tacky. TERRIBLE EXPERIENCE would never ever suggest this place again, again Restaurant experience 10 years customer service plus, THIS GUY WAS HORRIBLE
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Gto

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