DONT GO HERE!!! I used to be an EVERY morning regular untill they hired a new girl with a nose ring who is beyond rude, she is looking for a fight, like everyday. My last and final straw came on a day I stopped in with my mother and my niece. 'Nose ring' proceeded to mimic us in the drive thru then on a hot mic, called us a name. The girl who totaled us at the window apologized and said the receive 'multiple complaints about her' which let me knw her behavior is accepted (i.e. poor management). So I now go next door to Mickey Ds. Same great Iced Coffee for the same price. UPDATE: just saw 'nose ring' in her Dunkin Donuts uniform holding up traffic on Northern arguing with a car in the middle of the street. I dont miss that place AT ALL.