I have eaten here on several occasions, but have recently added this place to my list of boycotted businesses. They make a good "vegan" vietnamese sub (vegetarian if you add cheese) - which is hard to find, though the name they chose for it is perplexing: "Vegan Kung-Pow Chicken Sub" . Huh?? What the heck?? Why do they even use the word chicken. Anyone considering ordering it would balk. Why not just call it tofu and be clear about it. This just perpetuates the myth that all vegetarian/vegans want fake meat. Poor souls!
But I digress. That is the more minor issue I have with this place. Their service absolutely sucks. If you see more than one person in line, go somewhere else. In fact, if there is anyone else in line go somewhere else, because sometimes people are waiting further away at nearby tables for their order, and you cannot tell how many orders are ahead of you. I have never seen anyone take so long to make a sandwich. They are usually slow, but my last trip was ridiculous. I waited 23 minutes (I timed it). There were two women working, and only 2 or 3 people ahead of me. It was painful...especially because I was starving and this is supposed to be quick take out. What was worse, is that they were totally oblivious and did not even say a word about the wait or apologize. I actually told three potential customers about my wait time and they lost three customers as a result, since no one wanted to wait that long.
Get your act together ladies.