I came here on 3 separate occasions with 3 different people & they loved their brows! She starts off by introducing herself (I forgot her name, but she's there Wednesdays & Fridays) & then she asks what you want. I have extremely thin eyebrows & what I grew out wasn't much but she got the shape I was going for. I told her I have little tolerance for pain & she was so gentle! I didn't bleed & the pain didn't bother me much, but when I opened my eyes the tears came rolling down. My best friend has makeup on her brows & she was still able to work with her! I also took my boyfriend here for a clean up & he looks great! A little more intimidating because of how fleeky his eyebrow is, but still great. Lastly, I brought my mom here & my mom's eyebrows were the thickest & longest. But we were in & out within 10 minutes! I'm definitely spreading the word & coming back! & eyebrow threading is only $7! What a deal!