I have a home warranty with TotalProtect. My oven went out of action on 12/23. Sears was assigned my claim for repair of 1/3/2018. Sears sends confirmation for repair to be done on 1/16/2018???? THIS IS RIDICULOUS. This is the second time (different issue) Sears has provided an unacceptable appointment time frame. Use anybody but Sears!!!!!!!