We had Direct TV as a couple (married) at our address for nearly three years. Upon separating, he moved out and took the service with him. I waited two months and ordered my OWN service.
I went through a 40 minute set up call. I was told someone would be at my home between 8 and 10 am on Saturday.
I then received a call on Saturday stating that I was committing "fraud" and that no one would be out on Saturday and that I could upgrade my services if I wanted to.
I had the MOVED OUT EX call in and straighten it allll out with them. I called this morning, "Appointment good?" "Yes."
I sat around my house for FOUR HOURS waiting for them to show up. They never did. I call in AGAIN. Now they are accusing me of fraud under a completely DIFFERENT last time.
We have been disconnected 14 different times and called six different numbers trying to get this straightened out.
Needless to say my last call was to say come get your piece of garbage satellite off my wall, patch the holes, and I'll be on the phone with Cox.