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| - The people working in the office are not the issue I have, they were very pleasant and willing to make sure the transaction was as easy as possible.
The issue I have is when it comes to getting the car and the car itself. First off the car was not at the office, even thought I told them I was coming that day and was told I would have a car. While the paperwork was being drawn up, they were scrambling to find me a car. My wife and I were told that the car was at the airport, just a few minutes down the road, and they would take her.
When they arrived at the airport, my wife was told to get out and walk to the car in the ramp, they could not park closer to the rental because airport security does not like them parking temporally and they would get a fine. So my wife walked over to a car, in a poorly lite parking structure, where there was no walk around the car, no checking out the car, basically left to her own survival assuming the car would start.
Then there is the car. Check engine light was on, car was dirty as a dirt road, window wipers didn't even clean the windshield. We ended up take the car to a different location where the car was replaced with one that was working and clean.
I would sooner walk everywhere then EVER deal with this place again.
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