Been using a Mac since I was a kid and been to a lot of other 3rd party Apple retailers including Carbon Computing on Queen St. Customer service here at the Eaton Centre is godd*mn atrocious. What's worse is a lot of hipster doofuses and genius bar is hit and miss. And WTF is up with that stupid stink? Last time I checked it said Apple Store on the outside NOT Goodlife Men's locker. I think this store is just an abberation. The stores in NY and Chicago have friendlier staff and don't smell like a godd*m week old sweat infused sock.