The first time we visited a Crazy Mocha, they put ice cream in the coffee. Now THAT'S crazy!
But they don't do that anymore. How dare they call themselves crazy?! They have absolutely NOTHING crazy to offer. Now that they got rid of this unique add-on ("it was such a hassle" the barista explained), it's really just a run-of-the-mill boring coffee shop.
I do like the convenience of the computers available inside...we frequently use these to check the movie times before heading to the theater. The roll-up doors are also a cool feature. But coffee-wise, it's basically a big "eh" from me.
The service is okay at best...a recent Craigslist job posting from them reveals that they only pay their baristas minimum wage, so they do the minimum amount of work in return. At one location the barista kept going outside to smoke and chat with her buddy in between serving customers.
I don't know...I love to support local businesses, but it helps if they have something unique or memorable to offer in return.