Roach crawling down the wall behind my husbands head. We were seated in the booth right next to the kitchen.
Service was great we've been here before. We really like the food. Just really couldn't eat much this time kinda turns your stomach .
We ordered the gluten free garlic cheese bread with marina. It was yummy.
Before our entrees were brought out I saw the roach crawling down the wall. It went behind the picture and I thought good we don't have to deal with it. Then it crawled out and headed down the wall to my husbands head that's when I quietly handed him my napkin and said please turn around and take care of that. He was surprised but squished it. The waitress was walking by and saw him do it. We quickly handed it off. The manager came to my side and thanked us for being so nice about not making a scene. I just look at him and said thats just gross and not what you want to see. He said I will comp you a desert. I just smiled still feeling like what?
My husband got his calzone said it was good. I had the DaVinci sandwich. I forced down half . The waitress said her manger was giving us a free desert and we smiled and said no thank you. She later came back and apologized again and said he will be taking 25 % off the bill. Again we just smiled . We actually just wanted to leave. The lady in the next booth did ask why are they apologizing to you. We did tell her and she said oh oh and we're by the kitchen. We smiled paid our bill and left.
We won't be eating here again. I do believe that if you watch someone kill a roach while eating at your restaurant and they do it discreetly you should take care of the bill. Since it did ruin our meal.