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| - I went to this Petco a few times and was a bit appalled at their rodents section, to be perfectly honest. Granted, it wasn't as bad as it could have been, but in my opinion, it was unacceptable.
For one thing, there was six or seven rats packed in one cage that was, what . . .
1' x 9", 1 x 8"? Don't quote me on that - I'm not 100% sure, but regardless of the details, it was way too small for the number of rats that were in it. They weren't unhealthy; they didn't look very sick, but they definitely didn't look particularly healthy, either.
The guinea pigs were what really shocked me, though. If you know anything about guinea pigs, you'll know they need a lot of space - even just for one. This cage was the same size as the rat's cage (they all were). They barely had enough to room to walk, much less exercise or popcorn (which my guinea pigs do often). There were two guinea pigs packed in that thing, when it was way, way too small for one baby guinea pig. It also didn't look that clean - all the cages, in my opinion, were grungy. The whole place felt grungy and grimy. And they obviously weren't cleaning the cages everyday, which they should be doing. It would be more unfair to the animals to do anything but at least a small cleaning each day.
The prices are, indeed, pretty good, or at least better than the prices at the Petsmart I usually go to, so there's one point for Petco.
At last, the employees. Are they nice and cheerful? Yes. That is, until you politely point out that the guinea pig cage is way too small for them to be healthy and happy (I was trying my hardest to be polite, although I could have come across as rude), they (or the one I talked to) immediately turn defensive, telling you "it's very temporary" and "we take them out every night" (which I don't believe, but maybe a Petco employee can correct me on that?) and make a face at you, not once telling you they'll tell their manager (even if they won't) or you may be right, like a good employee would.
Want your customers to come back? Here's a good tip: don't tell them they're wrong about something, and rudely correct them, obviously trying to rush them out. Humor them, even if they are wrong about something.
Overall, I would recommend not shopping here. They don't take good care of their pets, and their employees are rude if you care about the animals when they plainly don't. Good prices? They don't make up for that.
I apologize if I made this too long, and thank you if you read all of this, regardless of whether or not you agree with me.
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