My wife and I went to this restaurant with great expectations as we love seafood and Cajun cooking.
I would have given a 1 star rating if it had not been for the food which was actually very good.
The service was absolutely terrible and very disorganized. There is a combination of bad attitude and just plain inexperience with how to create a good customer experience. We arrived around 5:30 pm with no line up and many open tables. It took over 10 minutes to be greeted while the hostess was chatting at the bar. After being seated, it took over 15 minutes to have a server come by and after I had to ask another server to find our server. After ordering 2 beers, another 15 minutes. This was very disturbing and really spoiled our dinning experience.
I realize this restaurant has only been open for about 1 month but I expect much more. Where is the management who should be overseeing customer service???
One other issue: the air handling system seemed to be off and the place was extremely stuffy. So we asked about this. Then all of a sudden there is air flow!
Such a shame. Poor management, inexperience, and certain employees who have no concept of how to serve customers and display bad attitudes.
If I return to give them another try, I am going to wait a while until they hopefully get their act together.