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  • We got a room on the 31st floor facing the strip, which was the absolute best thing about our stay here. Other than that, the hotel itself was as nice as any other hotel on the strip downstairs (lobby, casino, overpriced restaurants). Upstairs in the room, though, the walls were so thin that we could hear our neighbors throughout the night. The bathroom and room we a decent size, but the bathroom itself smelled like tobacco from the time we checked in to the time we left. We called house keeping several times to no avail. They said that they would be up immediately,and never came. When we went out for the night, we came back to a new pile of sheets on the bed, but no air freshener for the bathroom. It's like they weren't even listening. The air conditioner was set on 60 from the time wet checked in, but it constantly felt like 75 in the room. We were able to get a late checkout at the front desk when we checked in, which was 1 pm as opposed to 11 am. Room service and restaurants were as expensive as you would expect them to be in a 5 star resort. We asked for a microwave and were told it would be $30 extra per night. There is a $25 resort fee per room per night. In room wi-fi is pitifully slow. The business center charges to print, but the concierge is included in your resort fee. You need to budget about 45 minutes to check in since the line is very long (I think this is the case at most "strip hotels.") It took forever to get up to our room. There are 6 elevators for floors 17-32, but the wait time to actually get in to an elevator and up to your room can be anywhere from 10-20 minutes. The resort itself is beautiful. The beach and the pool for a little over crowded, but seemed to be nice enough (we didn't have time to go). The Toptional beach (over 21) has a $30 cover fee for men and free for women. The shark reef was nice, though the line to get in was quite long. Self park is shared with The Hotel at Mandalay, so it's a really long walk. If you're staying at the place, it's better to valet. Valet and Bell Desk were quick and courteous. We tipped about $2-4 every time we saw them.
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