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  • Geez Louise. Talk about a lovely customer service department. I called them up asking them to give me a second opinion quote that could have got them potentially thousands in business. But the service lady who picked up the call was adamant that she would be charging $89 for each unit. Long story I have 2 units and both have different problems. I know what the problems are because I have written quotes from different companies. All I wanted was a second opinion. In spite of explaining this to the lady there she was adamant on charging the $89 fee for each unit. I offered to pay her for the one because paying for two is ridiculous but she wouldn't listen. If this is the level of support before doing the work you can imagine how it would be after or during work. So much for custome r support. Update 3/14/2016: I have received an email from the owner. It was a very courteous email and I am impressed that the owner actually reads these feedbacks. I gave him my feedback and upgrading my review from a 2 star to 3 star. The interaction with the customer service department did leave a bad taste in my mouth.
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