I have been coming to this CVS for all our family's prescriptions. They can be severely busy in the afternoon. I've noticed the drive through can be slow, but when I have been inside and watch the drive through part of pharmacy, it is usually taking a while because the customers are the ones slowing it down. Whether it be from them asking a lot of questions, arguing about something, waiting for another prescription to be filled, etc. The staff have been friendly and helpful. The phone is non stop ringing when I have been inside as well as a line of people picking up inside and drive through. The pharmacists and the helpers are in constant motion and I haven't had any attitude from any o e there.