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| - Visited the zoo last week with my family. It was my first experience going with someone who doesn't get around well, and it was really eye-opening. I thought "they have a tram that takes you to the different areas of the zoo, so we can skip the long walks. it will be fine." Definitely NOT fine. If the purpose of the tram is to limit the amount of walking required to see the animals, then it does a terrible job. The stop for the Northern Trek area of the zoo is nowhere near any exhibits, and is still a long, uphill walk away from the actual Northern Trek area. That was not happening with our group, so we just got right back on and thought we'd take the tram up to the primates/cats/aquatics building. Nope. You have to get off the tram near the Palava Hut Pavilion, walk around past the flamingos and up the hill past the lions to get on a different tram to take you there. And forget about going to the carousel or new giraffe encounter, because there is no tram stop that doesn't result in a steep uphill walk to reach those areas.
My advice for anyone who has difficulty getting around: just don't bother. For accessibility I'd give them 1 star.
That being said, for people who don't need to worry about how much walking is involved, it's a fantastic place to visit. We loved feeding lettuce leaves to the giraffes at the new boardwalk, and the beaver was cracking us up swimming under his waterfall. There were many more food options on a sunny summer day than our visit on a cold rainy day. We got food from the Cape Café (near the lions), and they had some tasty and healthy options.
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