A spring broke on my garage door as we were leaving to go to the pool in the evening after work. I checked out Yelp and decided to call Rapid Response due to the great reviews they received. Matt answered my call and quoted a 20-25 min response time. I decided to sit down and watch Weekend Update Summer Edition. It barely started when my doorbell rang and it was Matt. He fixed the garage door in approximately 25 min while answering my dozens of questions about garage doors. He checked all the components and oiled all the moving parts. My garage door has never been quieter. I'm keeping his number for when the motor eventually goes on the garage door. His company is perfectly named and we had time to make it to the pool before the sun went down.