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  • The only reason I gave it one star is it forces you to give it a rating. I went in this morning to order a simple breakfast sandwich. The young gentlemen (and I am being nice) was EXTREMELY rude and condescending. I requested a black forest ham, egg and cheese sandwich. The server put the ham and cheese on the bread and proceeded to put it in the oven. I stopped him and asked was he going to warm up the egg. At that point he snapped at me and said "I asked you did you want egg when I repeated your order so you must didn't get it". I said to him "Excuse me...I did ask for the egg you must not have heard me". He then got rather flippant and said in a condescending manner "Is this your first time at subway" as he threw my meat on the bread on top of the eggs. I was so angry I told him to cancel my order and walked out. The customer behind me was also in shock as he stated quite loudly "WOW what service" I have worked in Ballantyne for many years and have never experienced such terrible service. I plan to contact their corporate office to let them know the culture of this store.
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