Terrible!!
High pressure sales - they screwed my credit up by running my credit 7 times!!! They say they finance themselves but they didn't even consider that until after that had done so many hard credit checks that it dropped my score with every check. They ended up getting me a loan at 30%!! I refinanced with a bank a few weeks later for 9%!
They did an oil change on the car before i took it home - just went for my first oil change since I got the car and was told by a different mechanic that LBS over torqued the drain plug when they last put it in a stripped the threads off the plug and the pan. I had my car towed to LBS for them to fix the problem that they caused and they just put in a new plug even though the pan was still damaged. and tried to convince me that if i went only to them for all future oil changes that they would guarantee their work. which made me know that they didn't believe that what they sent me out with was a proper fix - that there was a good chance of future problems. I took it back to the other mechanic and they looked at the repair job LBS did and were shocked by the shady work and felt bad for me and they tapped the pan for me properly fixing the problem and didn't even charge me because they felt bad about the experience I had with LBS.
STAY AWAY FROM LOW BOOK SALES!!!