Let me start out by saying I love Chili's. That being said, I had an awful experience at this particular location. First, there was a drunk guy wandering around causing a scene in there and it took a while for anyone to ask him to leave. Mind you this was at 11:30 AM. This would not have ruined my experience, because I know stuff happens. Then the waiter walks up and calls us kids... I'm almost 30. Then the real kicker was when the food finally came and my rice still had the bag on it that they re-heat it in. This grossed me out. I do not want to know what sort of pre-packaging my food comes in. Then when I told the waiter, it sort of seemed like this happens all the time. So either way, I've been back there, but not happily.