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  • I only recently had laffa for the first time, but really loved it - so I was thrilled to hear that we were getting a well known Laffa joint in the mall. Seemed like it was under construction forever, but have now had the chance to check this place out three times. My first visit was during the opening month and I ate inside. The staff were super pleasant, though the waitress did not come around all that much. What was great was that I have a fairly minor food allergy and had some topping questions. The owner took me to the open kitchen so I could find out what was in some of the toppings directly from them. That was certainly unnecessary, but appreciated. The Laffa was gigantic. Really did not need the sides I ordered - but everything was really good. This Laffa was more on the savoury side, where the one I had before was sweeter. Not really comparable in my opinion (I've seen similar differences in Donair joints), but I did really enjoy the food. My next two visits were to the take out station. The food is prepared really fast and I've again tried some different Laffa variations. Everything has been good and super fresh. They are moving a lost faster now than they were a couple of months ago (it used to be a place I would not go to if I was in a rush to get back to the office - now not a concern at all). I wish they had bottles of pop, because the food is so big you run out of drink first - but honestly that is my only complaint. They have a frequent customer swipe card that you can get. They send out offers every couple of days by text message that get attached to your card and get you a percentage off or a free drink. It's worth singing up for it. Hopefully they will be able to attach this to an app-based service at some point, as I'm not in the habit of carrying around cards so I don't get to use this component as much as I'd like. The food is really good and probably the best offering here at the mall. I'm really surprised by the negative reviews. Clearly Laffa (and the competing businesses) are something some people are really entrenched in. As an outsider it all means very little to me and I definitely feel this is not a reflection on the food. I feel bad for the person who had the negative experience with brining in food for their child - but my understanding (from an Orthodox peer at work), that the Kosher rules are brutally strict. They have a take out counter and there are nice tables right beside it - so I think that shouldn't be a huge issue.
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