We called these guys after they left a business card at our new home. They were prompt and friendly setting up and during their visit, but we had ants a few days later. We called to see if they would come again under warranty (considering the tech that came out told us we had like a 30-day one), but they claimed on the phone that we had none. My fiance called several times to resolve that issue and additionally to get a quote for dealing with some scorpion sightings, but they never returned his calls. Our experience was not the most professional, we'll have to look elsewhere.