Me and my boyfriend went in, since we were close to Santa Fe Casino.
The wait wasn't long at all to be seated although we originally asked for a booth, and the "manager" tried to seat is at a regular table. We asked if there were any booths, yet again, and she mentioned it would be a 10 minute wait. Meanwhile there is an empty booth right behind us that seemed to just need cleaning.
2 minute wait time. (Seats were still dirty too. Ew.)
Meanwhile WE grabbed our own menus, and decided what to eat. There were multiple waiters that continued to pass us but never stopped to take our order. After 10-15 minutes Art comes out and takes our order and brings us our drinks. He completely disappears on us as we wanted to play Keno and even the "manager" who helped us at the beginning was no where to be found. We waited almost an HOUR for our food. We were starving. We waved down one of the bussers and asked him to check on our meal since Art was gone. Even a table he was waiting next to us, left since they waited longer than us. Finally food comes out, it's okay. Typical for the price you pay. That's expected. But even when we were done with empty plates, we had to waive down another busser to get our check. FINALLY Art comes and delivers our ticket. Funny how they come out when they expect you to tip them for the AWFUL service. Ha!