Coffee is really good, service is terrible. The service isn't bad per say but they are either understaffed or the folks behind the counter aren't trained very well dealing with customer traffic. I've been there when 5 or 6 people are in line and when there's only 1 or two ahead of me and either times - whether it's 2 guys or 1 guy behind the counter - it takes forever to get my order. It's like these guys can't work in a rhythm. With that said though, their coffee is pretty decent, especially their iced drinks. Plus they have a good variety of drinks, including boba.
Looks like since they opened though they've focused mainly on coffee and other beverages. They used to have some filipino treats which has dwindled in variety. You can find it here and there but not in abundance.
Right outside of Macy's in the mall.