My first 2-3 visits I was excited about finding a good soul food spot. But my last 2 visits helped me to decide not to go back. When I made my selections I had to wait on a fresh batch of chicken wings which was ok, but a lady came to the front from the kitchen yelling back into the kitchen using profane language in front of all of the customers in the lobby all loud(it went on for about 1-2 minutes) about the dropping(into the fryer) of the specific type of chicken and how she was about to leave. Then once I finally thought my order was ready it was someone else's bc they gave my plate away. Then after telling them what I had on my plate 3 more times for reassurance they still fixed my plate wrong. So I've had my share of Floyd's, I'm good until I find another soul food spot.