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| - Bunch at Windsor Arms Hotel was a disappointment. Previous reviews indicated that the hotel had severely degraded their buffet, and ultimately themselves. For a luxury 4 diamond hotel, Windsor Arms' services were not up to caliber. Our table was ignored for a good 10-20 minutes. The server had failed to inform us of the made-to-order food items included in the buffet. We were not offered juice and had to request for coffee three times. I was dumbfounded by the lack of quality, lack of selections and lack of effort. It was almost demeaning as the tables around us had visibly better services.
Windsor Arms' legendary scones were unavailable. It was filled with Dare multi-grain crackers. My dad felt the bread was stalled. My mom, however; did enjoy the chocolate-filled croissant.
The chef's idea of a Waldorf salad is green apple with greens. Traditional Waldorf salad includes apples, walnuts, celery, grapes and chicken, yet the salad at Windsor Arms was missing many of the key ingredients. Please just name it mix greens with (non)seasonal fruits, as it was FAR from a Waldorf salad
The seafood from the cold food selections were awfully frozen. Rubbery king crab legs and tasteless prawns are definitely not food items one would expect from a $50 'luxury' brunch.
Windsor Arms no longer offers waffles and pancakes in their made-to-order menu. Limited selections, coupled with serving possibility the worst Eggs Benedict in Toronto, Windsor Arms may just be the most overpriced brunch available in the GTA. Do not be deceived by my the images, the Eggs Benny was opposite of delectable. My brother's girlfriend had left a whole piece of pre-made French toast on her plate. It was a testament to how disappointing majority of the food was. The feedback for the lamb was regrettably fat and gamey.
While, my brother felt the curry chicken breast was moist and flavorful, I felt was missing a significant amount of spices found in traditional curry dishes.
The best item at the brunch was prime rib. It was moist, juicy and tender. Just the way it should be! Another notable item was the strawberries! HOLY GMO! They were the size of my palm! Devouring a plate of sweet and succulent strawberries with knives and forks was quite an experience.
The crème brulee had a grainy texture. The mousse was not airy. The cupcake resembled cake mix. The tiramisu lacked mascarpone and cognac. The hazelnut bombard had a strange paper aftertaste. It certainly may be an indication of its age.
Overall, I do not see myself returning to Windsor ArmsHotel. I was really hoping to fall in love with Windsor Arms; unfortunately, the brunch was appalling, the service was poor. Disgustingly dried back bacon and rock hard English muffin are things I would expect from a diner, not a hotel. It is short sighted to capitalize on small gains by downgrading offerings. Windsor Arms is sabotaging their brand equity. A hotel with such rich history had fallen from grace....to disgrace.
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