rev:text
| - I've been seeing Dr. Zenner for many years now for PTSD, Bi-Polar, agoraphobia, and anxiety disorders. I do not recommend going here whatsoever. Although he is relatively nice, he has a skewed view on how to keep an office and how to treat consumers, which we patients essentially are. For years I put up with incredibly long wait times that sometimes were 2 hours long. You sit there waiting in a smelly office with rude staff that don't seem to acknowledge you beyond charging you for your visit. Every time I went there was was told I owed them money for this or that, which I did not. That aggravated me to no end as well. When calling to either make an appointment or what-have-you, no one ever answered the phone and half the time you can't even leave a message. When you do, no one ever calls you back. All of these things created a great deal of stress for me. I would dread going to my appointments and become so stressed out over it that it caused my mental health to grow even worse. Eventually I called him on these things during one of my appointments. He didn't seem to be too concerned about it. He said to me, "Well, gee.... I'm sorry. But hey, would you at least consider going somewhere else?" Really? Telling a patent to go somewhere else for treatment?! I guess its no big deal to him as he works at one of the mental hospitals so is constantly getting new patients. Losing one here and there is nothing I guess. It made me feel as if my comfort and mental wellness was not important to him. Though he said he was sorry, he wasn't sorry enough to actually make changes. Please consider going elsewhere and save yourself the unneeded stress. Mental illness is bad enough without having your psychiatrist add to it.
|